Guaranteed for 5 years against defects, the Ironmaster system directly resolves the issue of repeat repairs to problem ironwork, a problem which costs the UK economy over £250 million every year, as studies show 50% of traditional repairs failing within the first 12 months. 

Each Ironmaster installation comes with a guarantee certificate which is applicable to both the contractor and ultimate client, promising the performance of the Ironmaster installation for a period of 5 years. 

This issued certificate is your legal right to claim a repair or replacement in the event of a failure of an Ironmaster installation. 

There are some obligations on the owner of the ironwork to ensure the validity of that guarantee. For example:

• Gullies should be cleaned regularly and kept free of standing water, as the mortars used in the system are not designed to sit in standing water. 
  

• The client should advise as soon as any failure is identified, so that the company can rectify the problem early on. 
  

• New cast iron covers and frames were installed at the outset (the client does have the option to reinstall existing covers and frames, but the 5-year guarantee would not apply in these instances). 
  

If a failure is identified, then we will, at our cost, replace or repair the installation without affecting the original terms of the guarantee, which will continue to run until 5 years from the date of the original installation. 

Please contact us for detailed terms and conditions